This is the planned pre-launch refund policy. It will be aligned with the payment provider and reviewed for applicable consumer law before checkout is enabled.
30-day money-back guarantee
If Setupidity is not a fit, contact purchase support within 30 days of purchase to request a refund. This guarantee applies to both Individual and Business licenses. Mandatory rights under applicable law always apply in addition to this policy.
Approved refunds will be returned through the original payment processor. After a full refund, future download access is disabled and the associated license is revoked for future use. Installers already created remain the customer’s artifacts and are not remotely disabled.
The final policy will explain the information required to locate an order, expected processing time, treatment of fraud or abuse, and any consent required for immediate delivery of digital content without limiting non-waivable rights.